I have been working with Swedish Motor Cars and now IM Autohaus for sixteen years. I appreciate the level of quality and detail they deliver in the shop and in the front office. Keep up the great work!
Very nice honest folks who know Saabs from boot to bonnet!
The place to bring your SAAB in the DC/northern VA area. They also work hard to represent you well with warranty claims to your warranty company. Thanks for the awesome service time after time.
Bought my first car from Bryan and the experience was wonderful. He was the 6th dealer I went to, and was by far the kindest on the phone and very attentive in person. Bryan was reasonable and kind and the car I bought is in excellent condition. I'd recommend this dealership to any of my friends!
IM Autohaus is fantastic. Their staff provides great customer service for both routine maintenance and bigger issues. I have a SAAB 9-3 and I know there is no one more knowledgeable in the surrounding area than these guys. They are not cheap, but they are not overpriced either. I would call it reasonably priced. And I feel like they always give suitable options when they can to minimize the financial impacts of various major and minor auto repairs. I have been a repeat customer of theirs for 10 years and will continue to be.
We bought a used Volvo in 2018 for very reasonable price, however, eventually learned the engine had not been well cared for and needed to be replaced. Going through the dealer to obtain a rebuilt engine would have cost much more than the car was worth so we looked into alternatives. Richard at IM Autohaus did a great job locating a used engine and installed in our car for a reasonable price, and now the car runs better than ever.
IM Autohaus has been my one and only trusted service provider for over 5yrs. They are knowledgeable, resourceful and honest. Their customer service is always above and beyond. They work with my schedule and insurance . I often arrive in the morning and wait for my car to be serviced. They have a comfortable, full-service waiting area with working accommodations and WiFi. Their service and expertise have kept my 2006 Saab looking, sounding and running great.
Hands down, IM Autohaus is the best SAAB repair around. They've been servicing my 2005 9-5 since I bought it, and I have nothing but respect for the owner, Richard. He and the staff are polite, professional, responsive and fair. If I don't understand the work needed, they take the time to explain the problem (sometimes multiple times) until I understand the solution. For the first time in 14 years, the SAAB wouldn't start this week, and when I called for emergency service (even though they were fully booked) the owner, Richard, offered to fit me in. He is a class act. In addition to SAAB, they also work on BMW, Volvo and others -- I have recommended IM Autohaus widely and have received nothing but the same feedback I am providing today. When strangers compliment me on my car, I tell them I owe 14 years of nearly flawless handling to the team at IM Autohaus. I'm hoping I can hold on to this car for another 14 years. CVilsack, WDC
These guys fixed a rust problem that was plaguing both my driver and passenger doors. Somehow matched the paint perfectly! I’m so impressed. All at an incredibly reasonable price. And when I picked up my car, I noticed they even went the extra mile and cleaned off some gunk where a sticker was removed On my windshield’s interior. Incredible!