I have been working with Swedish Motor Cars and now IM Autohaus for sixteen years. I appreciate the level of quality and detail they deliver in the shop and in the front office. Keep up the great work!
Bought my first car from Bryan and the experience was wonderful. He was the 6th dealer I went to, and was by far the kindest on the phone and very attentive in person. Bryan was reasonable and kind and the car I bought is in excellent condition. I'd recommend this dealership to any of my friends!
Very nice honest folks who know Saabs from boot to bonnet!
The place to bring your SAAB in the DC/northern VA area. They also work hard to represent you well with warranty claims to your warranty company. Thanks for the awesome service time after time.
Great service, very competitive prices. The IM Autohaus team does it right the first time and stands behind their work. First-rate service!
IM Autohaus is fantastic. Their staff provides great customer service for both routine maintenance and bigger issues. I have a SAAB 9-3 and I know there is no one more knowledgeable in the surrounding area than these guys. They are not cheap, but they are not overpriced either. I would call it reasonably priced. And I feel like they always give suitable options when they can to minimize the financial impacts of various major and minor auto repairs. I have been a repeat customer of theirs for 10 years and will continue to be.
We bought a used Volvo in 2018 for very reasonable price, however, eventually learned the engine had not been well cared for and needed to be replaced. Going through the dealer to obtain a rebuilt engine would have cost much more than the car was worth so we looked into alternatives. Richard at IM Autohaus did a great job locating a used engine and installed in our car for a reasonable price, and now the car runs better than ever.
David and his crew were incredibly helpful in getting our old Volvo back on the road after a bad fender-bender during a cross-country trip, and obviously knew the cars in and out. Just what you'd want from an independent shop!
We purchased a car with them about 2 years ago, a few months ago we noticed the sunroof was leaking, we brought it in, they charged us $650 to fix it. A month later, the sunroof was leaking again, we brought it in again, they claimed it was a different issue (even though it was leaking in the exact same location) and tried to charge us $1700 to fix it - even though they said they had resolved it in the previous fix. We said no at this point, when we went to pick up the car it was ABSOLUTELY destroyed. The sunroof originally leaked into the footwell, but when we picked it up it was stained all around the sunroof, they had pulled out the fabric on the ceiling, and now the top ceiling portion is hanging down. We called them back, and they refuse to fix it. It's absolutely disgusting and dishonest, instead of fixing our issue they made it worse, then have even refused to fix what they did. I would never bring your car here, or trust them with anything. We are going to report them to the Better Business Bureau, but this is your warning via social media.